Careers

General Summary or Job Objective:

Talent Acquisition Specialist is responsible for full recruitment cycle of INDEX Holding and its subsidiaries. Talent Acquisition Specialist’s responsibilities include sourcing candidates through various channels, planning interview and selection procedures, to onboarding.

Essential Functions:

• Initiate recruitment upon receiving the recruitment request from the hiring manager.
• Determines applicant requirements by studying job descriptions and job qualifications.
• Posting jobs on relevant job sites/social media platforms.
• Source candidate CVs and shortlist the final batch of CVs.
• Conduct telephonic interview to screen and finalize candidates.
• Schedule panel interviews with hiring managers.
• Conduct interview assessment/evaluation by sharing the forms with the hiring managers.
• Conduct required tests based on the job requirements.
• Share interview feedback with the candidate.
• Perform reference check/background verification for the selected candidate.
• Upon successful reference check, prepare and share the offer letter with the candidate.
• Prepare the Employment agreement and share it with the candidate
• Collect all required documents for onboarding and visa processing.
• Ensure to save the complete employee documentation file for a smooth HR process.
• Provide stationery, Access Cards and ensure new members receive all the IT assets on the joining day.
• Ensure all the required training are completed for the new member in the company.
• Suggest new ideas for improving talent acquisition activities.
• Maintain database of recruitment agencies.
• Determines best and suitable job portals for the recruitment requirements of the company.
• Liaise with Universities/ Colleges for Internship opportunities.
• Research talent acquisition trends in the staffing industry.
• Maintain job descriptions for all the positions of INDEX Holding and its subsidiaries.
• Provide salary branch mark from the industry as and when required.
• Manage and maintain candidate database.

Qualifications and Experience:

• Bachelor’s degree in Human Resource Management or Psychology or any relevant field.
• Minimum 3-5 years of experience as a Talent Acquisition Specialist/Recruiter.Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent written and oral and communication skills.
• A keen understanding of the differences between various roles within organizations.
• Good interpersonal skills and a positive attitude to dealing with people.
• Ability to use own initiative and pay close attention to detail.
• Excellent organizational and time management skills.
• Ability to cope with competing demands, to prioritize tasks and to meet deadlines.
• Capable of working independently and as part of the team.
  Dependable, responsible, and self-motivated.

To apply send your CV to hr@index.ae

General Summary or Job Objective:

This role is responsible to oversee our company’s procurement activities. The Procurement Manager will be responsible for sourcing goods and services, managing vendors, negotiating contracts, and ensuring that all purchases meet our company’s operational needs at the best possible cost and quality.

Essential Functions:

• Develop and implement strategic procurement plans and policies.
• Identify and source reliable vendors and suppliers for goods and services.
• Negotiate with vendors and suppliers to secure advantageous terms and pricing.
• Evaluate and select suppliers based on cost, quality, service, availability, and reliability.
• Manage supplier relationships and monitor supplier performance to ensure compliance with contracts and agreements.
• Collaborate with internal stakeholders to determine procurement needs, specifications, and budgetary limitations.
• Ensure timely delivery of goods and services to meet operational needs.
• Monitor inventory levels and manage inventory control processes.
• Analyze market trends and developments to identify potential new suppliers and cost-saving opportunities.
• Prepare and maintain procurement records, reports, and contracts.
• Audit supply chain process.
• Train and supervise procurement staff.
• Stay informed about relevant laws, regulations, and industry best practices in procurement.
• Proficiency in managing budgets, cost forecasting, and implementing cost-saving measures.
• Knowledge of contract law and ability to draft, review, and manage contracts with suppliers.
• Understanding of supply chain processes and logistics to ensure efficient procurement operations.
• Familiarity with procurement software and tools for managing procurement activities.
• Commitment to ethical procurement practices and ensuring compliance with company policies and regulations
• Efficiently managing time and resources to handle multiple procurement tasks and projects simultaneously.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
• 10-15 years of experience in the Purchasing/Procurement role within UAE, with a proven track record of leadership and strategic decision-making.
• Strong negotiation skills and ability to secure advantageous terms and pricing.
• Solid understanding of procurement strategies, policies, and procedures.
• Experience with procurement software and systems.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical and problem-solving abilities.
• Ability to work well under pressure and make decisions that impact the company’s bottom line.
• Excellent written and oral and communication skills.
• Analytical Thinking: Ability to analyze market trends, supplier performance and cost data to make informed procurement decisions.
• Strategic Vision: Capacity to align strategies with organizational goals and market trends.
• Leadership: Strong leadership and management skills to guide and motivate a finance team.
  Integrity: Commitment to ethical standards and transparency.

To apply send your CV to hr@index.ae

General Summary or Job Objective:

The Junior Internal Auditor will be responsible for assisting with the planning, execution, and reporting of operational, and compliance audits. The role will require the candidate to work closely with other members of the internal audit team to identify and assess risks, evaluate internal controls, and make recommendations for improvements.

Essential Functions:

• Execute internal audit work effectively to assure proper controls exist and are functioning and risk is appropriately mitigated
• Understand the current state of processes and procedures adopted by the company and its subsidiaries
• Timely execution of audit plan in accordance with the nature and audit procedures
• Develop and execute process documentations, process flow chart, audit plans and other internal control documents
• Develop detailed operational audit report and share the findings with senior management along with recommendations.
• Conduct routine store audits for all outlets under the company
• Research and stay up-to-date with best business practices
• Ensure timely resolution of points mentioned in audit reports through regular follow ups.

Qualifications and Experience:

• Minimum 1-2 years of job-related experience
• Bachelor’s Degree in Finance or any related field.
• Experience in identifying process gaps, risk exposures and delivering operation solutions
• Experience in process flow designing
• Well-developed analytical, interpersonal, teamwork & communication (both written and verbal) skills.
• Should be comfortable in travelling within Dubai for field audit review.
• Must have a valid UAE driving license and car
• Should be a quick learner, energetic & good team player.

To apply send your CV to hr@index.ae

General Summary or Job Objective:

Under general supervision, design or create high quality, on-time design materials to meet specific printing requirements and needs; utilizing a variety of software packages, to achieve artistic or decorative effects in line with INDEX Media’s strategic plan, vision, mission, values goals and objectives.

Essential Functions:

• Prepare illustrations, rough sketches or layout designs of material, discuss with supervisor and be prepared to make the necessary changes
• Conceptualize, design, and produce ready to print reports, posters, brochures, booklets, magazines, displays, and promotional materials such as flyers, logos along with the suitable dummy
• Import word processing files into electronically-designed page layouts
• Think creatively to produce new ideas and concepts
• Produce technical and scientific illustrations for publication
• Edit images using various graphics software, digital cameras and scanners
• Manage more than one design brief at a time, allocating the relevant amount of time while meeting the constraints of cost and time
• Proofread and edit text to produce accurate and high-quality work
• Work well in a team, with other designers, account managers, and website designers
• Work to tight deadlines by managing time effectively

Qualifications and Experience:

• BA in Graphic Design, Visual Communications, Computer Graphics, Multimedia, or Illustration
• 3-4 years of Experience as a Graphic Designer
• Proficient in Adobe InDesign, Illustrator, Photoshop
• Must be an Arabic speaker.

To apply send your CV to hr@index.ae

General Summary or Job Objective:

Manage various clients’ portfolios, responsible for sale activities and follow up, as well as the development of new revenue streams for INDEX Conferences and Exhibitions Org. Est, in line with INDEX Holding’s strategic plan, vision, mission, values goals and objectives.

Essential Functions:

• Achieve sales targets as defined by management of INDEX Conferences and Exhibitions Org. Est
• Establish and maintain strong client relationships through regular close contact account management; which will include regular face to face meetings, telephone, mail and email communication.
• Proactively seek new ways to increase the services offered to existing client and increase the income generated.
• Source and develop new business opportunities, through one’s own initiative and with the support and direction of management.
• Follow up, support and action any potential new business clients as directed by Management
• Cold call prospective new business customers on a regular basis.
• Retain portfolio of clients.
• Manage sales opportunities in a structured and documented fashion.
• Work closely with the project team in order to maintain a continuous knowledge of project status and to identify potential issues and or opportunities within or related to the project.
• Communicate and coordinate appropriate account details to various teams and subcontractors in a timely fashion as per the policies and procedures to ensure client’s needs are known and dully met.
• Respond to requests from the client in an efficient and timely manner.
• Manage the sales process from initial opportunity through to the securing of the client purchase order and collection up to ensuring successful delivery, and after event service.
• Issue invoices accurately and in a timely manner.
• Collect dues in a timely manner.
• Prepare and present periodic progress reports to the Manager.

Qualifications and Experience:

• Bachelor degree in Business Management, Marketing or any other related field.
• 5 years’ experience in Exhibition Sales in UAE.
• Proven track record of over achieving sales targets
• Must have a valid UAE driving license.
• Excellent interpersonal skills and a positive attitude in dealing with people.
• Fluency in both spoken and written Arabic and English.
• Absolute understanding of the sales process
• Strong understanding of the content of each exhibition
• Committed to teamwork and account results
• Strong motivation and a positive approach to researching and analyzing new business opportunities
• Strong, day to day, client management skills and ability to keep promises
• Passionate customer focused attitude

To apply send your CV to hr@index.ae

General Summary or Job Objective:

To create and maintain visually appealing, user-friendly, and functional websites. Collaborate with cross-functional teams, turning design concepts into responsive, interactive, and efficient web solutions.

Essential Functions:

• Develop responsive and user-friendly web interfaces using HTML, CSS, and JavaScript.
• Implement designs and user experiences created by designers.
• Build server-side logic and databases to ensure seamless integration with the front-end.
• Implement and maintain web applications, ensuring optimal performance.
• Contribute to both front-end and back-end development, providing end-to-end solutions.
• Collaborate with UI/UX designers to bridge the gap between design and implementation.
• Ensure consistent functionality and appearance across different web browsers.
• Use version control systems (e.g., Git) to manage and track changes in code.
• Conduct thorough testing of web applications, identifying and resolving bugs and issues.
• Debug and troubleshoot problems to ensure optimal functionality.
• Optimize web applications for speed, scalability, and overall performance.
• Implement best practices for efficient code and resource utilization.
• Implement security measures to protect web applications from vulnerabilities and cyber threats.
• Collaborate with designers, UI/UX teams, and other stakeholders to align technical solutions with design concepts and project requirements.
• Maintain thorough documentation of code, processes, and configurations for future reference.
• Continuously stay informed about industry trends, technologies, and best practices.
• Adopt new tools and techniques to enhance development processes.
• Undertake such other tasks as and when required by the Chief Technology Officer.

Qualifications and Experience:

• Bachelor’s degree in computer science, Web Development, or a related field (or equivalent work experience).
• 5+ years of experience in web development, with at least 2 years in a leadership role.
• Proficiency in front-end languages (HTML, CSS, JavaScript) and back-end languages (e.g., Java, PHP)
• Experience with front-end frameworks.
• Knowledge of database systems such as MySQL, PostgreSQL, or MongoDB.
• Understanding of search engine optimization (SEO) practices.
• Good understanding and Development experience with Content Management System like WordPress. Familiarity with version control systems, particularly Git.
• Ability to create responsive and mobile-friendly web applications.
• Understanding of network diagnostics and analytical tools.
• Experience in social media and HTML email marketing tools.
• Strong analytical and problem-solving skills to address challenges in the development process.
• Effective collaboration skills to work in cross-functional teams.
• Showcase a portfolio of previous web development projects, highlighting technical skills and problem-solving abilities.
• Excellent project management skills.
• Excellent communication skills in English, both written and oral. Arabic language is an advantage;
• Excellent organizational and time management skills; and
• Excellent interpersonal skills.

To apply send your CV to hr@index.ae

General Summary or Job Objective:

This role is responsible for managing the ticketing operations for events, travel, or venues by ensuring accurate and timely ticket issuance, handling customer inquiries, and providing seamless service to enhance customer satisfaction.

Essential Functions:

• Handle flight, hotel, car rental, and other travel bookings.
• Provide personalized travel advice and recommendations based on preferences, budget, and requirements.
• Issue, modify, and cancel tickets as needed. Ensure accurate processing of travel documents.
• Assist with any issues related to their travel plans, including changes, cancellations, and refunds. Provide support during travel disruptions.
• Create detailed travel itineraries, including flights, accommodations, transportation, and activities.
• Manage payment transactions, including processing deposits and final payments for travel arrangements.
• Stay informed about travel industry trends, new destinations, and travel regulations to provide up-to-date advice to clients.
• Address and resolve any travel-related issues or complaints efficiently and professionally.
• Maintain accurate records of bookings, transactions, and interactions for future reference and compliance.
• Work with airlines, hotels, and other travel service providers to ensure seamless service and address any issues that arise.
• Continuously update skills and knowledge about travel products, services, and technology to provide the best services.
• Notifies the manager with any changes or modifications on the flights such as delay, cancellations, others, etc.
• Communicates with airport team to coordinate check-in procedures and formalities with assigned parties whenever required.
• Contribute positively to the work environment and operations by developing collaborative relationships with colleagues. Assist other ticketing specialists as needed, share knowledge and experience, and operate independently within the team framework
• Act as a resource for activities, meetings/events, and destinations
• Perform other duties as specified by the Manager.
• Ability to do Invoices per client’s request

Qualifications and Experience:

• At least 3 Years’ experience in Travel and Tourism
• Deep understanding of travel and tourism, including destinations, accommodation options, and travel regulations.
• Experience with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo for booking flights, hotels, and car rentals.
• Strong ability to handle client inquiries, provide travel advice, and resolve issues effectively and professionally.
• Knowledge of ticketing procedures, including issuing, modifying, and canceling tickets for various travel services.
• Excellent verbal and written communication skills for interacting with clients and travel service providers.
• Ability to manage complex itineraries and ensure accuracy in bookings and documentation.
• Skills in troubleshooting travel-related issues and finding solutions for unexpected changes or challenges.
• Awareness of different cultures and customs to better assist international travelers.
• Familiarity with travel management software, booking tools, and other relevant technology.

To apply send your CV to hr@index.ae

General Summary or Job Objective:

Undertake and manage all the operational tasks associated with the event, working effectively with a diverse range of individuals and groups to ensure the smooth running of the assigned event in line with INDEX Conferences & Exhibitions strategic plan, vision, mission, values, goals, and objectives.

Essential Functions:

• Develop a project plan: Create a detailed project plan that includes timelines, tasks, milestones, budget, and resource allocation.
• Communication and collaboration: Establish effective communication channels with stakeholders and team members. Hold regular team meetings to discuss progress and issues.
• Risk management: identify potential risks and develop a risk management plan. Be prepared to handle unexpected issues and changes.
• Vendor management: select and manage vendors carefully. Develop a clear scope of work, budget, and timeline for each vendor.
• Budget management: Develop and manage a budget for the event project. Ensure that all expenses are tracked and managed within the budget.
• Timeline management: Develop and manage a timeline for the event project. Ensure that all tasks are completed on time and milestones are achieved.
• Quality control: monitor the quality of deliverables and services. Ensure that all aspects of the event meet the standards and expectations of stakeholders.
• Evaluation and feedback: Collect feedback from stakeholders and team members. Evaluate the success of the event project and identify areas for improvement in future events.
• Post-event analysis: Conduct a post-event analysis to identify successes, areas for improvement, and lessons learned. Use this information to improve future events.
• Developing and managing project plans and timelines for events from start to finish.
• Coordinating with various departments, vendors, and stakeholders to ensure the success of the event
• Managing event logistics, including venue selection, catering, transportation, and accommodations
• Developing marketing and promotional materials for the event
• Overseeing the registration and ticketing process
• Managing the event on the day-of, including overseeing set-up and tear-down, managing staff and volunteers, and troubleshooting any issues that may arise
• Evaluating the success of the event and making recommendations for improvements in the future.

Qualifications and Experience:

• Bachelor degree in Business Management or any other related field.
• 5 years’ experience in Exhibition & Conferences in UAE.
• Minimum 3 years of team management experience.
• Must have a valid UAE driving license.
• Excellent interpersonal skills and a positive attitude in dealing with people.
• Fluency in English.
• Absolute understanding of the sales process
• Project Management Skills
• Ability to lead the team and project
• Committed to teamwork and account results
• Passionate customer focused attitude
• Strong communication skills in all disciplines including written, oral, email and presenting
• Strong organizational skills
• A positive attitude to dealing with people

To apply send your CV to hr@index.ae

General Summary or Job Objective:

An Event Coordinator undertakes and coordinates all the operational tasks associated with the event working effectively with a diverse range of individuals and groups to ensure the smooth running of the assigned event in line with INDEX Conferences and Exhibitions strategic plan, vision, mission, values goals and objectives.

Essential Functions:

Event Planning and Production:

• Prepare plans and develop timetables with set deadlines in accordance with the project management process adopted by INDEX for the various event related activities
• Execute and coordinate all assigned areas of project management activity
• Coordinate the day to day activities of the event
• Interact closely and effectively with other departments and teams including the Project Manager, ensuring being briefed fully and correctly in all aspects
• Interact closely and clearly with other team members to monitor the progress of these activities, and their completion
• Assist other departments and teams to ensure the timely completion of these activities
• Maintain an ongoing progress report and produce periodic status reports of the event
• Attend to all stakeholders’ expectations by communicating through meetings, verbal, written and email forms
• Respond to requests from the client in an efficient and timely manner
• Actively seek to increase the income generated by the event in conjunction with the Project Manager, closely monitoring and actively reducing expenses.

Event Administration:

• Able to use own initiative in identifying, addressing and resolving day to day issues and challenges
• Able to work appropriate hours to complete tasks and meet goals
• Be the client advocate; ensure all issues and changes are met by the team
• Perform other duties as may occur and as instructed by INDEX Management
• Adhere to INDEX’s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate
• Research and develop event profile, identifying market leads and presenting these to the team and management

Qualifications and Experience:

• Bachelor degree in Event Management or any other related field.
• 2 years’ experience in Event operations (preferably in Conference & Exhibition)
• Strong understanding of the scientific content of each exhibition
• Committed to teamwork and account results
• Proficient with Microsoft Office (especially Excel and Word).
• Strong motivation and a positive approach to researching and analyzing new business opportunities
• Strong, day to day, client management skills and ability to keep promises
• Passionate customer focused attitude
• Strong communication skills in all disciplines including written, oral, email and presenting
• Idea generator, self-starter and ability to think outside the box
• Ability to cope with competing demands, to prioritize tasks and to manage time effectively
• Strong organizational skills
• A positive attitude to dealing with people
• Capable of hands on problem-solving, with ability to generate ideas and solutions
• Willingness to work extra hours to complete tasks and meet goals and targets
• Willingness to go the extra mile to support the team, the customer and the event

To apply send your CV to hr@index.ae

General Summary or Job Objective:

Handle the Media & PR requirements of the company by developing, implementing, monitoring and evaluating communications strategy in order to support the communication objectives and maximize positive exposure in local, national and international markets in line with INDEX Media’s strategic plan, vision, mission, values, goals and objectives.

Essential Functions:

• Prepare, plan and develop an effective media plan including but not limited to Public Relation Activities, Mass Media Activities, Journalism, Advertisement, Commercials, Publishing and Internet.
• Coordinate with respective managers, marketing and social media executives to prepare events’ Media & PR campaigns.
• Assist in creating and engaging an interesting content (posts, videos, promotions, etc.)
• Able to write proficiently well in Arabic & English both.
• Able to write press releases, reports, advertorials and speeches based on specific briefs.
• Create content for feeds and snippets in various social media sites.
• Able to write in an accurate, clear and complete style.
• Meet related deadlines.
• Must organize and conduct effective press events.
• Contact and attract the local and international members of the press to press events.
• Follow up with reporters on publications of press releases and other related articles.
• Ensure proper media coverage for undertaken activity or event.
• Maintain a good working relationship with members of the press.
• Maintain good archives for all publicized events.
• Manage booking of advertising space.
• Work closely with web developers to update news section on INDEX Media and other subsidiaries of INDEX Holding’s websites.
• Coordinate with the different (Probable) external clients to prepare their media campaigns.
• Liaise with designers for the execution of high-quality advertisements.
• Handle any related translation job.
• Develop reports about Media & PR activities.
• Grow fans, followers, engagement and work closely alongside other subsidiaries’ teams.
• Create and update daily, weekly and monthly reports.
• Put into effect plans and strategies that enhance corporate image.
• Media watch to safeguard corporate image of INDEX Media and other clients.
• Must able to create and maintain a data base of relevant members of the press.
• Liaise with Manager and team members to discuss objectives, media requirements and reasonable deadlines for the job.
• Able to work appropriate hours to complete tasks and meet goals.
• Perform other duties as may occur and as instructed by the Manager.
• Adhere to INDEX Media’s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate.

Qualifications and Experience:

• Bachelor degree in Journalism, PR or any related field.
• 3 years’ experience in Public relation and Media.
• Experience in handling press conference.
• Ability to pitch to media.
• Ability to run PR campaigns that deliver measurable results and meet objectives.
• Understanding of Social Media and solid experience working with bloggers.
• Excellent verbal and written Arabic and English communication skills and an ability to work individually on a project or in a team environment.

To apply send your CV to hr@index.ae