Careers

General Summary or Job Objective:

Undertake and manage all the operational tasks associated with the event working effectively with a diverse range of individuals and groups to ensure the smooth running of the assigned event in line with INDEX Conferences & Exhibitions strategic plan, vision, mission, values goals and objectives.

Essential Functions:

  • Supervisory Responsibilities; directly supervises its team. Carries out supervisory responsibilities in accordance with the organization’s policy and procedures;
  • Responsibilities include interviewing and hiring, (upon the approval from higher management), training employees; planning, assigning, appraising performance;
  • Responsible for their respective project(s);
  • Managing the daily operation of its respective Project(s);
  • Leading and Managing team within its respective Project(s);
  • Event planning;
  • Oversees all logistics of the Event(s) handled;
  • Managing and preparing departments’ budget annually and submit to the finance department, as well as retaining all related documentation of the entire affairs of its respective Project(s).
  • To oversee the administrative requirements of the Department and managing the member’s day to day administrative issues and annual performance appraisal.
  • Prepare plans and develop timetables with set deadlines in accordance with the project management process adopted by INDEX for the various event related activities;
  • Execute and lead all assigned areas of project management activity;
  • Lead the day-to-day management of the event;
  • Interact closely and effectively with other departments and teams including the account manager, ensuring being briefed fully and correctly in all aspects;
  • Interact closely and clearly with other team members to monitor the progress of these activities, and their completion;
  • Assist other departments and teams to ensure the timely completion of these activities;
  • Maintain an ongoing progress report and produce periodic status reports of the event;
  • Manage all stakeholders’ expectations by communicating through meetings, verbal, written and email forms;
  • Respond to requests from the client in an efficient and timely manner;
  • Actively seek to increase the income generated by the event in conjunction with the account manager, closely monitoring and actively reducing expenses.
  • Ensure the development and acquisitioning of new projects;
  • Assist in strategy development for the event;
  • Able to use own initiative in identifying, addressing and resolving day to day issues and challeng;
  • Able to work appropriate hours to complete tasks and meet goals;
  • Be the client advocate; ensure all issues and changes are met by the team;
  • Perform other duties as may occur and as instructed by INDEX Management;
  • Adhere to INDEX’s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate.

Qualifications and Experience:

  • Bachelor degree in Business Management or any other related field.
  • 5 years’ experience in Exhibition & Conferences in UAE.
  • Minimum 3 years of team management experience.
  • Must have a valid UAE driving license.
  • Excellent interpersonal skills and a positive attitude in dealing with people.
  • Fluency in both spoken and written Arabic and English.
  • Absolute understanding of the sales process
  • Project Management Skills
  • Ability to lead the team and project
  • Committed to teamwork and account results
  • Passionate customer focused attitude
  • Strong communication skills in all disciplines including written, oral, email and presenting
  • Strong organizational skills
  • A positive attitude to dealing with people

To apply send your CV to hr@index.ae

General Summary or Job Objective:

We are looking to hire an experienced Operations Manager to oversee the day-to-day operations of our Café. To be successful as an Operations Manager, you should demonstrate exemplary management and leadership skills and ensure that the café staff carries out all duties efficiently.

Essential Functions:

  • Develop comprehensive knowledge of product offerings, pricing and scripting for all standard products.
  • Obtain all information related to the sales and operation team.
  • Responsible for revenue targets
  • Develop and monitor SOP for the front and back of the house
  • Liaise with aggregators to increase the sales volume
  • Train staff to follow procedures and encourage them to upsell
  • Day to day operation of the café
  • Regular visits to outlets
  • Build relationship with marketing channels and influencers
  • Build relationship with suppliers
  • Ensure strong team work among members
  • Communicate and send periodic reports
  • Come up with plans to improve sales, menu, operations
  • Coordinate all components of special event orders.
  • Ensure complete and accurate product details are communicated to the Kitchen and Operations.
  • Ensure communication is done in a timely, efficient manner.
  • Maintain good organizational skills through time management, setting priorities, and accurate paperwork.
  • Conducts and manages a complete quality control process to improve the efficiency and performance of all stores.
  • Ensures each store has the appropriate staffing levels to achieve high quality cleaning standards.

Qualifications and Experience:

  • Bachelor’s Degree preferred; Diploma or job experience in related field could substitute
  • Valid UAE driving license with car
  • 3-4 Years proven working experience in operations or related field
  • Excellent analytical skills
  • Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint are a must
  • Highly organized, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
  • Ability to work independently and as part of a team
  • Ability to handle a fast-paced work environment with changing priorities and projects
  • Strong written and verbal communication skills

To apply send your CV to hr@index.ae

General Summary or Job Objective:

Manage various clients’ portfolios, responsible for sale activities and follow up, as well as the development of new revenue streams for INDEX Conferences and Exhibitions Org. Est, in line with INDEX Holding’s strategic plan, vision, mission, values goals and objectives.

Essential Functions:

  • Achieve sales targets as defined by management of INDEX Conferences and Exhibitions Org. Est
  • Establish and maintain strong client relationships through regular close contact account management; which will include regular face to face meetings, telephone, mail and email communication.
  • Proactively seek new ways to increase the services offered to existing client and increase the income generated.
  • Source and develop new business opportunities, through one’s own initiative and with the support and direction of management.
  • Follow up, support and action any potential new business clients as directed by Management
  • Cold call prospective new business customers on a regular basis.
  • Retain portfolio of clients.
  • Manage sales opportunities in a structured and documented fashion.
  • Work closely with the project team in order to maintain a continuous knowledge of project status and to identify potential issues and or opportunities within or related to the project.
  • Communicate and coordinate appropriate account details to various teams and subcontractors in a timely fashion as per the policies and procedures to ensure client’s needs are known and dully met.
  • Respond to requests from the client in an efficient and timely manner.
  • Manage the sales process from initial opportunity through to the securing of the client purchase order and collection up to ensuring successful delivery, and after event service.
  • Issue invoices accurately and in a timely manner.
  • Collect dues in a timely manner.
  • Prepare and present periodic progress reports to the Manager.

Qualifications and Experience:

  • Bachelor degree in Business Management, Marketing or any other related field.
  • 5 years’ experience in Exhibition Sales in UAE.
  • Proven track record of over achieving sales targets
  • Must have a valid UAE driving license.
  • Excellent interpersonal skills and a positive attitude in dealing with people.
  • Fluency in both spoken and written Arabic and English.
  • Absolute understanding of the sales process
  • Strong understanding of the content of each exhibition
  • Committed to teamwork and account results
  • Strong motivation and a positive approach to researching and analyzing new business opportunities
  • Strong, day to day, client management skills and ability to keep promises
  • Passionate customer focused attitude

To apply send your CV to hr@index.ae

General Summary or Job Objective:

We’re looking for an energetic, highly motivated, team player who lives and breathes social media to handle, produce and publish content on Social Networks & Websites and assist in executing online campaigns. The candidate should have the ability to manage time, handle projects, initiate and complete new tasks and fulfil requirements pertaining to content and social media.

Essential Functions:

  • Implement social media strategy for INDEX Media and other subsidiaries of INDEX Holding
  • Manage INDEX Media’s brand presence in Facebook, Twitter, LinkedIn and other social networks.
  • Assist in creating engaging and interesting content (posts, videos, promotions, etc.).
  • Create and execute innovative social media campaigns.
  • Manage a social media advertising budget.
  • Keep up to date on opportunities in the social media space.
  • Build and maintain relationships with social media network representatives.
  • Produce regular reports detailing the impact of social media initiatives.
  • Assist in market research and competitor analysis.
  • Minute by minute participation in conversations that surround our content and brand, answer comments, be a mediator.
  • Identify threats and opportunities in user generated content surrounding the brand, report to appropriate parties.
  • Create content for feeds and snippets in various social media sites.
  • Schedule and organize multiple subsidiaries which generate content on a daily basis.
  • Tag and title content, with an understanding of how the word’s chosen impact natural search traffic and rankings via recurrent optimized content.
  • Analyze campaigns and translate data into recommendations and plans for revising the social media campaigns.
  • Grow fans, followers, engagement and work closely alongside other subsidiaries’ teams.
  • Create and update daily, weekly and monthly reports.

Qualifications and Experience:

  • Bachelor degree in Media.
  • 3 years’ experience in Social Media in an agency set up.
  • A social media enthusiast.
  • Creative and able to think outside the box.
  • Able to work independently and meet deadlines.
  • Native Arabic Speaker.
  • Excellent verbal and written Arabic & English communication skills and an ability to work individually on a project or in a team environment.
  • Experience or training in advertising, PR, online marketing or similar field.
  • Proficient with Microsoft Office products.
  • Clear understanding of Social Media Channel Functionality and Features.
  • Always up-to-date on latest changes in the social media spectrum.
  • Experience sourcing and managing content development and publishing.

To apply send your CV to hr@index.ae

General Summary or Job Objective:

Under general supervision, design or create high quality, on-time design materials to meet specific printing requirements and needs; utilizing a variety of software packages, to achieve artistic or decorative effects in line with INDEX Media’s strategic plan, vision, mission, values goals and objectives.

Essential Functions:

  • Prepare illustrations, rough sketches or layout designs of material, discuss with supervisor and be prepared to make the necessary changes
  • Conceptualize, design, and produce ready to print reports, posters, brochures, booklets, magazines, displays, and promotional materials such as flyers, logos along with the suitable dummy
  • Import word processing files into electronically-designed page layouts
  • Think creatively to produce new ideas and concepts
  • Produce technical and scientific illustrations for publication
  • Edit images using various graphics software, digital cameras and scanners
  • Manage more than one design brief at a time, allocating the relevant amount of time while meeting the constraints of cost and time
  • Proofread and edit text to produce accurate and high-quality work
  • Work well in a team, with other designers, account managers, and website designers
  • Work to tight deadlines by managing time effectively

Qualifications and Experience:

  • BA in Graphic Design, Visual Communications, Computer Graphics, Multimedia, or Illustration
  • 3-4 years of Experience as a Graphic Designer
  • Proficient in Adobe InDesign, Illustrator, Photoshop
  • Must be an Arabic speaker

To apply send your CV to hr@index.ae

General Summary or Job Objective

The Purchasing Coordinator works within the Support Department and is responsible for the integrity of our purchasing & inventory system and companywide communications regarding changes to the system. The Purchasing Coordinator works closely with the Purchasing Manager and finance department.

Essential Functions:

  • Support the Purchase Manager in developing and maintaining the process, procedures and ensuring compliancy and recommending the most effective procurement routes.
  • Process the purchase request and assisting colleagues.
  • Assisting colleagues for Creating Purchase requisition
  • Assist Purchase Manager in Design, plan and implement sourcing and purchasing strategies
  • Applying technical skills related to the product
  • Looking for new Supplier
  • Unloading deliveries.
  • Processing returns for incorrect or unsatisfactory items.
  • Organizing and storing received items in appropriate areas.
  • Updating inventory with received items.
  • Checking that materials or components involved are of suitable quality.
  • Inspecting deliveries to ensure they match order and invoice criteria.
  • Receiving and signing for deliveries.
  • Processing returns for incorrect or unsatisfactory items.
  • Inspecting deliveries to ensure they match order and invoice criteria.
  • Keeping the documents for VAT audit and Final audit.
  • Communicating with vendors regarding delays or problems.
  • Maintaining records of orders, delivery details, etc.
  • Taking hand over of colleagues who is going for leave

Qualifications and Experience:

  • Bachelor degree in any finance or accounting.
  • Minimum 2-3 years of experience in a similar role.
  • Skills to read, update, evaluate and maintain various records and files.
  • Skill to access, operate and maintain various software applications.
  • Skill to clearly communicate information both verbally and in writing.
  • Skill to perform routine to moderately complex mathematical computations and tabulations accurately and efficiently, as they relate to purchasing.

To apply send your CV to hr@index.ae